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Download IGNOU BBA Syllabus PDF 2023-2024 [Subjects Wise]


Indira Gandhi National Open University is prestigious for offering top-notch courses during distance learning and internet learning. IGNOU BBA's educational program is intended to give understudies the essential scholarly, business and logical abilities for overseeing business activities, especially in retail and administration of the board. The prospectus of the BBA course is made by the School of Management Studies, one of the greatest open-learning business colleges around the world. The program is created by the business's current necessities by the master staff of IGNOU and a group of industry specialists and experienced educators from different colleges to empower the business areas to on a level plane grow.

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last date of admission to ignou courses in the july cycle extended till 9 September 2023. click to know the details

IGNOU BBA course permits you to get a speciality in retail for the executives and administration of the board. IGNOU offers BBA to help the executives with the organization of Maharashtra Knowledge Corporation Limited. The course length is 3 years, which can be finished in 6 years or less. The point-by-point prospectuses of the two specializations are given down on this page.


The syllabus of the Distance BBA course is given below for your better understanding of the course structure and subjects that you will study during the course:-



BBA in retail management covers the following subjects of study for completion of the BBA degree. Subjects are mentioned below:


Course Code Course of Study
Diploma in Retailing (year 1)
BRL-001 Overview of Retailing
BRL-002 Retail Marketing & Communication
BRL-003 Retail Management Perspectives & Communication
BRL-004 Customer Service Management
BRLT-005 Internship and Viva-Voce
Advanced Diploma in Retailing (year 2)
BRL-006 Buying and Merchandising-I
BRL-007 Store Operations-I
BRL-008 Human Resources
ECO-001 Business Organization
BCOA-001 Business Communication & Entrepreneurship
AMK-001 Marketing
BRLT-09 On the Job Training and Viva-Voce
BBA in Retailing (year 3)
BRL-010 Buying and Merchandising II
BRL-011 Retail Operations and Store Management II
BRL-012 Visual Merchandising and Store Management
BRL-013 Customer Value Management
BRL-015 IT Application in Retail
BRLT-016 On the Job Training (OJT) and Viva Voce


BBA in Service Management is a complete program that offers a degree certificate and a certificate of employment experience. The students will study the following subjects during the course:


Course Code Course of Study Nature of Course
Semester-1
BSM-001 Fundamentals of Management Theory
BSM-002 Basics of Marketing
BSM-003 Written Communication Skills
BSMW-001 Internship Report (Workbook) Work-based
BSMA-001 Basic IT Skills Ability Enhancement
Semester-2
BSM-004 Foundations of Services Marketing Theory
BSM-005 Focus on the Customer
BSM-006 Understanding Customer Requirements
BSMW-002 Internship Report (Workbook) Work-based
BSMA-002 Communication and Soft Skills Ability Enhancement
Semester-3
BSM-007 Understanding Human Behaviour Theory
BSM-008 Basic Quantitative Techniques
BEVAE-181 Environmental Studies
BSMW-003 Internship Report (Workbook) Work-based
BSMA-003 Advanced IT Skills Ability Enhancement
Semester-4
BSM-009 Introduction to Service Operations Theory
BSM-010 Service Design
BSM-011 Service Quality and Improvement
BSMW-004 Internship Report (Workbook) Work-based
BSMA-001 Advanced IT Skills Ability Enhancement
Semester-5
BSM-012 Economy and Services Theory
BSM-013 Delivering and Performing Service
BSM-014 Managing Service Operations - I
BSMW-005 Internship Report (Workbook) Work-based
BSMA-005 Data Processing and Reporting Ability Enhancement
Semester-6
BSM-015 Managing Service Promises Theory
BSM-016 Managing Service Operations - II
BSM-017 Service Entrepreneurship
BSMW-006 Internship Report (Workbook) Work-based
BSMA-006 Research Process Ability Enhancement